Support
Please open your unit and check to see if ALL fans are running correctly. If a FAN is not running either on the GPU or on the server fan rails please notify ...
Mon, 28 May, 2018 at 10:40 PM
Please turn off your RIG at the power for 15 mins and power on. This should download the current configuration from SMOS (SimpleMining) and re-apply for to y...
Mon, 28 May, 2018 at 10:41 PM
SMOS not mining could be based on a few scenarios: You have not paid the $2 fee to update your balance for the cost per month. Please refer to your usergui...
Tue, 29 May, 2018 at 5:50 PM
If you have just received your RIG and are noticing that GPU's are not mining please ensure that you follow the process outlined in the installation &...
Tue, 29 May, 2018 at 5:52 PM
In the instance that you need to reinstall SimpleMining OS (SMOS) Please follow the installation instructions as per https://simplemining.net/ All t...
Thu, 7 Jun, 2018 at 5:42 PM
If you do modify rig groups or mining software to mine another cryptocurrency other than the configured one that was shipped with your system. You may need ...
Thu, 7 Jun, 2018 at 5:47 PM